WaveSurfer to the rescue
SERVICES AND SUPPORT
At WaveSurfer, the premier surf ride manufacturer globally, we are dedicated to delivering exceptional service and support, ensuring that your surf attraction operates flawlessly and provides unforgettable experiences for your guests. Our comprehensive service offerings encompass 24/7 worldwide support, easy maintenance, rapid interventions, expert consultancy, and much more.
24/7 worldwide support
We understand the critical importance of keeping your surfing simulator running smoothly. That’s why our surf rides are designed to be maintenance-free. However, in the rare event that issues do arise, we offer around-the-clock assistance, ensuring that any technical issues are addressed promptly. Our experienced team is always on standby, ready to repair your WaveSurfer swiftly, minimizing downtime and keeping your guests happy.
We pride ourselves on our ability to perform quick interventions without relying on subcontractors. Our team handles all technical issues directly, ensuring swift and efficient resolutions. The design of our surf simulator installations allows for rapid interventions without significant operational disruptions. For instance, a pump change can be completed in just three hours, ensuring your surf wave machine is up and running in no time.
Easy maintenance
Our surf rides are built with high-quality stainless steel, ensuring durability, hygiene, and ease of maintenance. The self-supporting structure simplifies cleaning and visual inspections, so you don't need to dismantle the entire surf surface. Plus, we provide thorough maintenance training, equipping you with the knowledge to keep your surf generator in top condition for years to come. To delve deeper into the craftsmanship behind WaveSurfer, click the button below.
No nonsense consultancy
At WaveSurfer, we go the extra mile: we believe in strong partnerships that benefit both parties. When it comes to designing new concepts, WaveSurfer puts you and your guests first. Our consultancy services offer tailored advice to help you maximize profits while delivering an ultimate flowrider surf experience. Our team’s extensive expertise spans beyond surf machine installations to include heating, ventilation, climatization, dehumidification, water treatment, and more. We are here to support you with any technical guidance you need.
Concept design
With nearly two decades of experience in transforming venues around the world, we leverage our expertise to offer tailored concept design services. Our dedicated team collaborates closely with you to develop an innovative pop-up or wave rider resort that not only reflects your unique vision but also aligns seamlessly with your operational goals.
Franchising
For those interested in a proven business model, franchising offers a lucrative option. Our flagship franchise, Nicki Surf, offers year-round flowriding, combining a cutting-edge indoor surfing machine with a relaxed surf club ambiance. This concept not only enhances guest enjoyment but also ensures a high return on investment for business owners.
WaveSurfer
Training Academy
Our WaveSurfer Training Academy offers professional training to ensure your surf wave machine is used correctly and safely. Our expert instructors provide demonstrations, assist your clients, and train your staff, ensuring everyone masters the proper techniques quickly. For short rental periods, our academy helps visitors learn the basics, allowing them to enjoy the surf attraction confidently and safely.
Ready to make waves?
At WaveSurfer, our commitment to service and support means you can trust us to keep your surf generator operating at its best. Contact us and discover how we can help you create a dynamic, successful, and unforgettable surf attraction.
